Reputation Score Mid-Year Calibration

Score

The Reputation Score reflects minor adjustments to reflect developments in consumer preference.

Reputation Score is a trusted measurement that reflects how businesses are seen online. To keep up with changes in consumer preference and enhance score reliability, the algorithm factors in new adjustments twice a year.

This update includes adjustments to industry country thresholds, response time window, and several other areas to boost score infrastructure. The details of the algorithm are proprietary.