Removal of Facebook and Instagram Listening Streams

Social

Instagram and Facebook streams have been removed from the Social Listening page.

Facebook and Instagram (owned by Facebook) made a privacy policy change at the end of 2018 that prevents anyone using its API from listening for public mentions on Instagram and Facebook channels. Therefore, the platform has now removed Instagram and Facebook streams from the Social Listening page.

This change affects Social Listening tool only. Live Streams still supports Facebook and Instagram channels.