New COVID-19 Categories in Operations

Operations, Reviews, Surveys

Monitor industry-specific topics related to the COVID epidemic.

New Insights categories will auto-tag survey and review comments related to the COVID-19 crisis:

  • PPE/Safety (all industries)
  • Valet/Door-to-Door Service (automotive)
  • Pickup (retail)

Use Insights Explorer or Operations Insights to drill into mentions, or automate delivery of reports filtered by specific categories.