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Using Live Streams

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View and reply to all your media streams in one place.

The Live Streams page is divided into three tabs: Stream View, Reply View, and Listening. You can also set up notifications to receive alerts for new comments or posts.

Stream View

Stream View allows you to monitor, like, and comment on posts from your social audience separated out by site.

Reply View

Reply View is a dedicated workspace for managing and responding to comments on your social posts.

Listening View

Listening shows public mentions of important keywords on the web and provides insights into sentiment, demographics, and trends.

Filtering Streams

Narrow your focus by utilizing one or a combination of the filtering options:

Type View Description
Top Line Filters Stream and Reply Standard platform filters plus any custom filters added to your account.
Sentiment Stream, Reply, and Listening Choose the sentiment of posts to focus on. Check one or many: positive, negative, neutral.
Tags Stream and Reply View posts that fall into a category the platform created (e.g., posts that contain a URL or question).
Boosted Stream View posts that have been boosted. Available for the Facebook stream only.
Minimize Stream Stream Temporarily remove the stream from the page.
Filter By Reply Select to see only posts or only replies.
Source Reply Show only posts from selected sites: Facebook, Twitter, Instagram. Choose one or many.
Keyword Listening Show mentions from your selected keywords. Choose one or many.
Time Frame Listening Show only mentions from specific time periods: 48 Hours, 7 Days, 30 Days.
Bookmarked Listening Show only mentions that have been bookmarked.

Interacting with Streams

Monitor and take part in the conversation happening on social sites by taking action on your posts.

Type View Description
Comment Stream, Reply, and Listening (when connected) Comment on the post or on another user's comments.
Like Stream and Reply React to the post or another user's comments.
Boost Stream and Reply Available for Facebook posts only. Must have Boosting account configured.
Pin Stream and Reply Click the thumbtack in the upper right corner of the post to pin it for easy reference in the platform.
Bookmark Listening Bookmark specific mentions to show when filtered.
Delete Stream and Reply Delete Facebook or Twitter posts from Stream View to remove them on the native sites. Not available for Instagram at this time.
Clear Stream Listening Clear mentions from the selected source stream.

Need assistance with community management? Check out our Managed Services for Social offering.

Related Articles
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  • Social Overview
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  • Managing Campaigns
  • Managing the Calendar and Approvals
  • Using Social Listening
  • Managing the Library
  • Using Metrics
  • Boosting Posts and Ad Metrics
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