View and reply to all your media streams in one place.
The Live Streams page is divided into three tabs: Stream View, Reply View, and Listening. You can also set up notifications to receive alerts for new comments or posts.
Stream View allows you to monitor, like, and comment on posts from your social audience separated out by site.
Reply View is a dedicated workspace for managing and responding to comments on your social posts.
Listening shows public mentions of important keywords on the web and provides insights into sentiment, demographics, and trends.
Narrow your focus by utilizing one or a combination of the filtering options:
|Top Line Filters||Stream and Reply||Standard platform filters plus any custom filters added to your account.|
|Sentiment||Stream, Reply, and Listening||Choose the sentiment of posts to focus on. Check one or many: positive, negative, neutral.|
|Tags||Stream and Reply||View posts that fall into a category the platform created (e.g., posts that contain a URL or question).|
|Boosted||Stream||View posts that have been boosted. Available for the Facebook stream only.|
|Minimize Stream||Stream||Temporarily remove the stream from the page.|
|Filter By||Reply||Select to see only posts or only replies.|
|Source||Reply||Show only posts from selected sites: Facebook, Twitter, Instagram. Choose one or many.|
|Keyword||Listening||Show mentions from your selected keywords. Choose one or many.|
|Time Frame||Listening||Show only mentions from specific time periods: 48 Hours, 7 Days, 30 Days.|
|Bookmarked||Listening||Show only mentions that have been bookmarked.|
Interacting with Streams
Monitor and take part in the conversation happening on social sites by taking action on your posts.
|Comment||Stream, Reply, and Listening (when connected)||Comment on the post or on another user's comments.|
|Like||Stream and Reply||React to the post or another user's comments.|
|Boost||Stream and Reply||Available for Facebook posts only. Must have Boosting account configured.|
|Pin||Stream and Reply||Click the thumbtack in the upper right corner of the post to pin it for easy reference in the platform.|
|Bookmark||Listening||Bookmark specific mentions to show when filtered.|
|Delete||Stream and Reply||Delete Facebook or Twitter posts from Stream View to remove them on the native sites. Not available for Instagram at this time.|
|Clear Stream||Listening||Clear mentions from the selected source stream.|
Need assistance with community management? Check out our Managed Services for Social offering.