Device Tracking in Surveys

Surveys

Track what devices survey takers are using.

Knowing which device your survey takers prefer will help you optimize future survey experiences. You can track whether the device is Mobile or Desktop.

To view device tracking information:

  1. From the Surveys menu, click All Surveys.
  2. Next to a survey, click Results.
  3. On the Details tab for the submissions, device tracking info appears a the top:

If you complete an email survey from your mobile device, it’ll count as a mobile submission. The tracking identifier is submitted whenever the survey is posted. If you retake the survey from another device, the device tracking information will update accordingly.