Custom Scales Available in Survey Computed Scores

Surveys

Customize the scale for your score to create relevant metrics.

Previously, the platform only supported a scale of 1 to 5 when displaying computed scores for surveys. Now you can define a relevant custom scale (e.g., 0 to 1,000) to ensure metrics are displayed exactly as your business needs them.

If a custom score is not set, the scale defaults to 0 to 5.

Learn how to set up a custom score.