New Survey report showing trends over time for qualitative questions.
Customize Survey reports to include computed score metrics.
Locked iPads for in-store kiosks are no longer offered.
Hit SLA targets more consistently with automated response rules for surveys and reviews.
Search contents of survey responses and metadata with one query.
Use secondary filters to drill down deeper into survey results.
Discover trends based on sentiment scale questions.
Configure email notifications for review and survey response approvals.
Ask the right questions using pre-defined survey templates.
Prompt visitors to leave feedback while exploring your website.