Surveys

New Survey report showing trends over time for qualitative questions.

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Customize Survey reports to include computed score metrics.

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Locked iPads for in-store kiosks are no longer offered.

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Hit SLA targets more consistently with automated response rules for surveys and reviews.

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Search contents of survey responses and metadata with one query.

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Use secondary filters to drill down deeper into survey results.

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Discover trends based on sentiment scale questions.

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Configure email notifications for review and survey response approvals.

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Ask the right questions using pre-defined survey templates.

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Prompt visitors to leave feedback while exploring your website.

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