SMS click through ratio calculation updated for improved reliability.
SMS click through ratio calculation updated for improved reliability.
Request metrics and response rates are now available in the location leaderboard report.
Customize requesting strategies by setting over-survey protection for each template.
Share or restrict access to reports, surveys, dashboards and request templates across the organization.
Use survey ratings to pre-populate TripAdvisor reviews.
Survey request and completion metrics in the same report.
Improve CTR by making your emails more interactive.
Track which review sites were clicked at the end of a survey.
Personalize the survey experience to increase completion rates.
Apply role-based permissions to Reputation Manager mobile app users.