Reports

New Social report showing top performing posts across Facebook, Instagram, and Twitter.

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New Actions closing reasons chart available in Reports.

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Category sentiment scale updated to 0 to 100 for all Insights modules.

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Quickly identify workflow bottlenecks with simplified progress summary charts.

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Drill down to view metrics for posts from specific campaigns.

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New review response trend chart available in Reports.

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Request metrics and response rates are now available in the location leaderboard report.

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Summary emails are now available in the “My Notifications” tab.

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Create an exact copy of an existing widget including its settings.

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Download Cross-Survey reports in CSV format to interact with data tables

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