Category sentiment scale updated to 0 to 100 for all Insights modules.
Compare the category sentiment trend in the current and previous time periods.
Monitor industry-specific topics related to the COVID epidemic.
Monitor critical topics related to the COVID epidemic.
Easily locate and analyze all reviews and surveys that mention Coronavirus
Take action on customer quotes by creating a ticket for follow-up.
Understand how your sentiment compares to the industry average.
Understand the definitions of each category in the Operations tab.
Consolidated grid lines make drill-down charts easier to read.
Focus on the insights you need with less scrolling.